With some 150+ branches and offices in more than 37 cities on three continents, staffed by our highly trained, friendly teams, we understand the importance of face to face contact when conducting financial transactions in a foreign country, and we are here to help. We offer a wide range of important financial services for tourists, travellers, expatriates and for those who lead an international lifestyle.
Travel Money
Prosegur Change has a currency exchange solution for your every need. We can change money across our network of branches from the popular Dollar, Euro, Pound and Yen to the more exotic Riyal, Rupee and many more, instantly.
This allows customers to spend money in local stores, restaurants and sports venues immediately without the risk of credit card cloning or unexpected charges on their credit card bills.
Globally, cash is used in half of all consumer transactions and so it is important to always have some travel cash with you. Please note that to comply with official regulations for some types of transactions, your identity document may be required.
Cash Handling Services for Retailers & Business
Whether you are a start-up business or a large global retailer, Prosegur Change can save you time and money with our secure corporate cash deposit service.
This service is aimed at restaurants, shops and hospitality venues to deposit notes and coins and to collect the denominations and change that are needed in their venues.
Prosegur Change is a new entity that has emerged after a successful acquisition of ChangeGroup by Prosegur Cash in October 2022.
The purpose of this joint venture is to combine Prosegur's expertise in cash management services along with ChangeGroup's 30 years of expertise in providing financial services to tourists, including, foreign currency exchange and tax refunds.
Prosegur Change's mission is to become the world leader in currency exchange, with prominent offsite presence, including airports and city centers, as well strong online distribution.
Prosegur Change around the world
Prosegur Change is present in over 100 locations, in 37 cities across the world and is continuously expanding. Innovative and with a constant eye on the future, Prosegur Change has also developed state of the art ATM systems and payment technologies, deploying these platforms across Europe, USA and Australia.
Our Services
Our full range of premium products and services have been uniquely developed with international travellers and business customers in mind. We know first-hand that our customers need a range of services to support their payment needs and that security, quality of service, value and convenience is a priority.
We offer a range of online services, such as International Payments, Online Travel Money and Local Cash home delivery services. Our branches offer foreign currency exchange in over 90 currencies, instant Tax Free shopping refunds, the ability to send and receive money worldwide in an instant with Western Union and to make a wide range of bill payments and bank deposits.
*All these services are not available in all countries.
Corporate Social Responsibility
Corporate social responsibility is an integral part of our dynamic here at ChangeGroup and Prosegur Change. That is why we always play an active role in the communities we serve and donate 3% of ChangeGroup’s global profits to a range of charities. Our key CSR partners include the Tree Foundation, United World School and the Homeless Fund.
We proudly support a range of fundraising activities by our fellow team members for a wide range of local charities. Beyond charitable support, we also lend our expertise and knowledge to provide leadership in key organisations to be a force for good, such as YPO, ATMIA and the travel and tourism retail sector.
Global Cash in Demand
While there is no denying that technology has been key in changing and evolving the ways in which businesses and consumers pay for goods and services, demand and use of cash remains at a high level internationally.
On a global scale, almost half of all consumer transactions are still made with cash and most central banks are providing their local economies with more physical cash than ever before. In Europe, the total value of euro banknotes in circulation has grown dramatically in recent years. According to the European Central Bank, the value of euro banknotes in circulation grew from €221 billion in 2002 to €1’314 billion in 2020 and its rise is expected to continue.